by Brendan McMahon | Mar 1, 2021 | Showcase
Real-time AI customer service concierge with tracking and analytics Edit | Quick Edit | Trash | Duplicate This SmoothWeb’s all new voice platform – VOICEii – is built on multiple patent-pending technologies using AI, machine learning, Natural...
by Brendan McMahon | Jun 12, 2020 | Hospitality, Hotels, Intelligence
How Can Voice Assistants Help Hotels Battle COVID-19 0 Comments Written by Brendan McMahon June 12, 2020 COVID-19 has had a devastating effect on all business but especially the travel industry with hotel room rate occupancy diving as low as the high...
by Brendan McMahon | Jun 1, 2020 | Healthcare, Intelligence, Voice Technology
Voice Assistants for Healthcare Bring Comfort and New Levels of Care 0 Comments Written by Brendan McMahon June 1, 2020 Healthcare organizations are looking for cost-effective virtual healthcare assistants to increase patient engagement, reduce the...
by Brendan McMahon | May 20, 2020 | Voice Technology, Intelligence
Why Companies Must Focus on Voice of the Customer 0 Comments Written by Brendan McMahon May 20, 2020 A recent report on Customer Experience shows that over 77% of enterprises believe customer operations, including Voice of the Customer (VoC), will be...
by Brendan McMahon | Sep 29, 2019 | Food and Beverage, Retail
Big Mac Owner Moves into Voice 0 Comments Written by Brendan McMahon September 29, 2019 Watch out for Voice arriving in fast food burger joints in a neighbourhood near you sometime soon. McDonald’s have announced an agreement to acquire Apprente, a...
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