Oakwood Hotels introduces SmoothWeb in-room concierge tablets with live and on-demand directory of guest information and local and neighbourhood events

Concierge Tablets

Oakwood Hotels runs a successful regional hotel network for long term residents and is committed to providing local information on services and facilities in the neighbourhood of the hotel. Each room is provided with a directory but this directory soon becomes outdated. The cost of providing updated information and making it available in all rooms had become unmanageable.


Smoothweb provided in room tablets to all rooms in the Japan network of hotels. The country manager could go onto the SmoothWeb cloud account and update information once on the platform and send immediately to all devices in all rooms. Advertising content, news feeds and live weather can easily be added to the directory.